What about maintenance?

Our maintenance is designed to suit you & and what you are going to use your equipment for.

Our preventative breakdown maintenance service to our customers starts with the high quality of the equipment we use. And equipment that is designed for the job in hand, easy to operate and offers good service accessibility and understanding.

Most of our competitors will - offer air conditioning maintenance contracts, which comprise of two inspection visits per year - and we think this is wrong - because it does not take into account what the equipment is going to be doing.

Look at the way most of us treat another important item - THE CAR.

The service frequency is normally dependent on the mileage - what the car is doing.

We take the same view with air conditioning- so if you have a system that you use for only a few months a year, why have it serviced twice?

Similarly, if you use your equipment every day of the year, two services per annum will not give sufficient preventative breakdown protection.

We have some customers that we visit every month and some that we see only once a year, and hundreds of others somewhere in between these two examples.

We think being flexible sensible and correct - as is the best way of protecting your new air conditioning investment.

Another important factor to consider is the environment in which the equipment is being asked to work; is it clean residential or polluted industrial?

We know that some of our better competitors do mention the need for maintenance at the time of quoting for the installation - but we can find none that do what we do - tell you how much it will cost!

A good designer will advise you of the type of ongoing cost involved, and discuss the difference between minimum protection and best protection - before you buy the equipment!

Did you know that all good manufacturers offer a free two years extended parts warranty on all equipment that is maintained for you by the original installer.

We know that this free manufactures warranty is not always passed on to the customer, by some unscrupulous companies.

Here are just some of the quality manufacturers who offer a three year parts warranty on their equipment.

• Daikin
• Fiji Electric
• Fujitsu
• Fuji Electric
• Mitsubishi
• Toshiba

If you have been charged for any parts on any of these makers equipment, which is under three years old, and you are on maintenance contract with the original installer - you are not an Elliott Customer then - perhaps we can interest you to take a look at how we treat our customers - with honesty.